Community Supports
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Mental Health - Crisis
If life is in danger, please call Triple Zero (000)
13 11 14 (24hours, everyday)
Online chat and text available
Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. We exist so that no person in Australia has to face their darkest moments alone.
1300 659 467 (24hours, every day)
Suicide Call Back Service is a free nationwide service providing 24/7 phone and online counselling to people affected by suicide.
Psychiatric Triage Services (Monash Health Region)
1300 369 012
This is the usual entry point to our mental health services for people aged 0-64 (for 65+ please see older adult mental health services); after hours support is offered to all age groups. Consumers, family and carers, and health professionals can discuss the need for specialist mental health services for people residing in our service area with the triage service on the above number. The triage service can organise both urgent and non-urgent assessments.
Carer Specific Support
Emotional and practical services and support for carers.
Support Line: 1800 422 737 (Monday - Friday, 8am - 5pm)
Association for Children with a Disability
Information, Advocacy and Support for children with disability and their families
Support Line: 03 9880 7000 (Monday-Friday, 9am-5pm)
Community Access Support
The Hidden Disabilities Sunflower is a simple tool for you to voluntarily share that you have a disability or condition that may not be immediately apparent – and that you may need a helping hand, understanding, or more time in shops, at work, on transport, or in public spaces.
A collaboration between the government, businesses and the community to allows access to discounts for carers, including public transport.
A card for people with significant and permanent disability who have a lifelong need for a high level of support to participate in community events and activities. The card allows a person’s carer free entry into participating venues and events.
An MLAK key provides 24/7 access to accessible public facilities for people with a disability
Permits give parking concessions to those with impaired mobility.
Variety Children's Charity Events
Variety Children's Charity hold accessible kids’ events throughout the year to bring joy, light and laughter to children in need and their families.
Children Specific Phone Support
1800 55 1800 (24 hours)
Free support and counselling for people aged 5-25. Self help information and online chat available on the website.
1800 650 890 (9am - 1am, 7 days)
Mental health support for people aged 12-25 including phone support, online chat, self-help information and in person services where available.
Advocacy
Advice Line: 1300 309 337 (Monday-Friday, 9am-3pm)
OPA's purpose is to promote and protect the rights and interests of people with disability, and work to eliminate abuse, neglect and exploitation.
Association for Children with a Disability
Support Line: 03 9880 7000 (Monday-Friday, 9am-5pm)
Information, Advocacy and Support for children with disability and their families
Counselling and Support
03 9935 7400 or 1300 845 745 (8am - 8pm, 7 days)
Griefline offers free, compassionate and confidential support every day of the year
Griefline offers free, compassionate and confidential support every day of the year
1800 55 1800 (24 hours)
Free support and counselling for people aged 5-25. Self help information and online chat available on the website.
1800 650 890 (9am - 1am, 7 days)
Mental health support for people aged 12-25 including phone support, online chat, self-help information and in person services where available.
1800 184 527 (3pm- midnight, every day)
Counseling service for sexually and gender diverse people
1300 657 380 (9am - 5pm, 7 days)
We support adult survivors of childhood trauma and abuse, parents, partners, family and friends as well as the professionals who work with them.
Domestic Violence
If life is in danger, please call Triple Zero (000)
Sexual Assault and Domestic Violence National Helpline
1800 737 732 (1800 RESPECT)
Text: 0458 737 732 'HELLO'
When you contact 1800RESPECT, you will talk to a trained counsellor who will listen and support you in what feels right for you and your situation.
1800 015 188
We provide specialist support services for anyone in Victoria who is experiencing or afraid of family violence.
Financial Support - Household
No Interest Loans (NILs) are delivered by Good Shepherd Australia New Zealand in partnership with local community organisations. NILs provide access to safe, fair and affordable credit to people on low incomes to purchase essential goods and services.
Australia's longest running financial education and matched savings program. Build financial skills, develop life-long savings habits, and receive up to $500 to assist with education costs.
1800 007 007 (Weekdays, 9.30 - 4.30)
Our financial counselling service is free, confidential and independent. It is a not-for-profit, community-based service available to people in Australia experiencing financial difficulty or who have problems with debt.
Food
Fresh cooked vegetarian food. Free delivery, delivered Sundays 4:30 pm - 6:30 pm
Available to Casey – Cardinia – Dandenong - Frankston – Monash – Kingston Council Area's
Order Your Free Meals By SMS / TEXT Only: 0452 40 1734
Call: 0452 60 1734 (For General Enquiries)
Financial Support - Disability Needs
Variety Children's Charity assist the purchase of mobility equipment, communication devices, and essential medical and health equipment to support Victorian children with a medically diagnosed chronic illness or disability.
The Steve Waugh Foundation supports those with the rarest diseases in Australia, especially those ineligible for support from other organisations.
Our vision for The Frankie Foundation is to support families who find their NDIS Budget not stretching far enough to support their child’s needs through the duration of their NDIS plan.
Our primary goal is to provide iPads to children from low-income families, specifically those whose parent(s) or caregiver(s) are in receipt of an Australian Government Pension.
Health Care / Medical Advice
If life is in danger, please call Triple Zero (000)
Victorian Virtual Emergency Department (VVED), a public health service to treat non-life-threatening emergencies.
1300 60 60 24 (24 hours)
NURSE-ON-CALL puts you in contact with a registered nurse for caring, professional health advice around the clock.
Medicines Line / 1300 Medicine
1300 633 424
Contact Medicines Line on 1300 MEDICINE for information on prescription, over-the-counter and other medicines (including complementary medicines). Calls are answered by registered pharmacists. The service is available Monday to Friday, 9 am to 5 pm AEST (excluding NSW public holidays).
Dental
Dental
Public Dental Health - Victoria
Public dental services are provided through the Royal Dental Hospital Melbourne (RDHM) and over 50 integrated and registered community health services across Victoria.
0407 111 117
If you are experiencing a dental emergency that requires care, our free hotline triage service is available 24 hours, 7 days a week.
Education
Department of Education -Regional Disability Coordinator
Phone: 1800 338 663
Local offices: https://www.vic.gov.au/office-locations-department-education
Online Contact Form: https://www.vic.gov.au/contact-us-department-education
The VRQA is Victoria's home education regulator.
Home Education Network Victoria
The Home Education Network (HEN) is a volunteer run not-for profit organisation providing support and information for home educators.
Agency's Providing Multiple Community Supports
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